Keywords technology, business transformation, digital transformation, human element, successful projects, business goals, process, complexity, innovation, change management
Summary
In this conversation, Darryl Munro hosts David Reiss, a seasoned executive with over 30 years of experience in technology and business transformation. They discuss the importance of the human element in technology projects, the definition of successful technology initiatives, and the alignment of technology with business goals. David emphasises that technology should serve a purpose, primarily to improve lives and business outcomes. The conversation also explores the complexities of technology adoption, the necessity of process in transformation, and the evolving role of technology in business. David shares insights from his experiences, highlighting the significance of understanding the 'why' behind technology changes and the need for effective communication and collaboration in driving successful outcomes.
Takeaways
Successful innovation is primarily about people, not just technology.
Technology should be viewed as a tool to improve lives and business outcomes.
Aligning technology initiatives with business goals is crucial for success.
Understanding the human element is critical to successful technology projects.
Change is often painful, and organisations must support their teams.
Effective communication is essential in technology adoption.
A solid business case is vital for technology investments.
Organizations should embrace experimentation in complex projects.
Learning and adapting quickly is crucial in technology transformation.
Building trust and understanding the 'why' behind changes foster successful outcomes.
Sound Bites
"It's 99% about people behind those things."
"Technology is only there to do something."
"There's no such thing as a technology project."
Chapters
00:00 Introduction to David Rice and His Journey
06:20 The Human Element in Technology
09:43 Defining Successful Technology Projects
19:21 Aligning Technology with Business Goals
27:00 The Evolution of Technology in Business
30:52 Case Studies of Successful Technology Projects
34:34 Delivering Business Value through Technology
43:32 Balancing Innovation with Business Needs
50:53 Embracing Co-Creation in Change Management
56:39 Podcast Outro.mp4
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